Frequently Asked Questions
Why use Mobile Self-Storage instead of a traditional self-storage facility?
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Three reasons: ease, convenience and security. With U Need Space mobile self storage service, we come to you, delivering storage container(s) right to your door. There's no need to rent a truck or make multiple trips yourself to the storage facility. You pack and unpack only once, meaning less handling of your items and decreasing the possibility of damage. Plus, your items are stored inside a heated, manned and electronically-monitored warehouse.
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Is Mobile Storage more expensive than traditional self-storage?
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Our monthly storage fees are comparable to those of quality self storage facilities. And, when you factor in the cost of truck rental, fuel, and your own valuable time (with the possibility of multiple trips to the self storage facility), U Need Space is not only economical but may often be your most cost-effective choice.
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How big are the storage containers?
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Each storage container measures 5'x 8'x 7' (5 feet wide, 8 feet deep, 7 feet tall), and will hold approximately one to one-and-a-half average-size rooms of household content. Couches, king-size mattresses, armoires, appliances, all fit into a U Need Space container.
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What are the containers made of?
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U Need Space containers are 100% secure, weatherproof STEEL containers! (Not fiberglass or wooden) Our containers are designed for outdoor use, and because they are all steel, they offer superior security.
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How do I know how many containers I'll need?
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On average, each container will hold approximately a room to a room-and-a-half of household items. No need to worry if you over estimate, you'll only be charged for the containers you use.
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What's the delivery process like?
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The storage containers arrive on a smooth-riding, flatbed truck. Our highly-skilled drivers then use a forklift to unload the containers and place them in the most convenient location for you to load or unload. If you can't be there for delivery, don't worry. We'll place the containers based on your instructions.
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How do I pack the containers to keep the contents from shifting?
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You simply pack the container in the same manner that you would pack a moving truck -- avoiding empty space and protecting furniture and fragile items with moving blankets, bubble wrap and moving boxes. Place heavier items on the bottom and distribute weight evenly throughout the containers.
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How long do I have to load or unload my container?
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No need for added stress. It's up to you. We can schedule a same day delivery and pickup, or you can take up to 6 days to load or unload, you decide.
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Does U Need Space provide help packing the containers?
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Yes, U Need Space can provide this service. Whether you just need additional assistance with your larger items or are looking for a complete pack-and-load (down to the last teaspoon in the kitchen drawer), U Need Space will arrange for experienced, professional movers to load your containers.
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Do the containers lock?
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All containers must be locked prior to pickup and transit to our warehouse. You can purchase a lock from U Need Space or provide your own, but containers must be locked. For your security, we do not keep keys to your lock, so make sure you keep them in a safe place.
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Can I access my belongings while they are in storage?
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Yes. You can access your containers 6 days a week (Monday - Saturday) between 8:00 - 5:00 p.m. Simply give us a call 24-hours in advance and we'll pull your container(s) and place it (them) in the customer viewing area of our warehouse.
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Are your warehouses secure?
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Very. All U Need Space facilities are equipped with state-of-the-art smoke, fire and intrusion systems -- all monitored at a central station. Only authorized U Need Space personnel have access to the main storage facility. Customers accessing their storage containers are asked to provide identification and must sign in before proceeding to the customer-access area.
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